‍Last Updated: November 29, 2025

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1. Information We Collect

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1.1 Health and Biometric Data

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The OxyZen ring collects and processes the following health-related information:

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• Blood oxygen saturation levels (SpO2)
• Heart rate and heart rate variability
• Body temperature
• Sleep patterns and quality metrics
• Activity and movement data
• Respiratory rate
• Other physiological measurements as measured by the device

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1.2 Personal Information

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• Name, email address, and contact information
• Shipping and billing addresses
• Date of birth and gender (optional, for personalized insights)
• Account credentials and preferences
• Payment information (processed securely by third-party payment processors)

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1.3 Technical and Usage Data

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• Device information (model, operating system, unique identifiers)
• IP address and location data
• App usage statistics and interaction data
• Log files and diagnostic information
• Cookie and tracking data (see our Cookie Policy)

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2. How We Use Your Information

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2.1 Primary Uses

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• Health Monitoring: To provide you with health insights, trends, and personalized recommendations
• Service Delivery: To operate the OxyZen device and mobile application
• Account Management: To create and maintain your account
• Customer Support: To respond to inquiries and provide technical assistance
• Order Fulfillment: To process and ship your orders

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2.2 Secondary Uses

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• Product Improvement: To analyze aggregated, de-identified data to improve our products and services
• Research: To conduct health research with your explicit consent (always optional)
• Communication: To send service updates, health tips, and promotional materials (you may opt out)
• Legal Compliance: To comply with applicable laws and regulations

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3. Data Sharing and Disclosure

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We do NOT sell your personal health data. We may share your information only in the following limited circumstances:

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3.1 With Your Consent

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• Healthcare providers you choose to share data with
• Third-party health apps through authorized integrations
• Research studies you explicitly opt into

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3.2 Service Providers

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We share data with trusted service providers who assist us with:

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• Cloud storage and data hosting
• Payment processing
• Customer support services
• Analytics and product improvement
• Marketing and communications

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All service providers are contractually obligated to protect your data and use it only for specified purposes.

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3.3 Legal Requirements

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We may disclose information when required by law or to:

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• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to emergencies involving risk of death or serious injury

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3.4 Business Transfers

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In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.

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4. Data Security

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We implement industry-standard security measures to protect your information:

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• Encryption: Data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Access Controls: Strict employee access limitations on a need-to-know basis
• Authentication: Multi-factor authentication options for account access
• Regular Audits: Security assessments and penetration testing
• HIPAA Compliance: Health data handling meets HIPAA security standards where applicable

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However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

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5. Data Retention

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• Active Accounts: We retain your data while your account is active and as needed to provide services
• Deleted Accounts: Upon account deletion, personal data is removed within 30 days, except where retention is required by law
• Health Data: You may delete health data at any time through the app settings
• De-identified Data: Aggregated, anonymized data may be retained indefinitely for research and analytics

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6. Your Privacy Rights

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You have the following rights regarding your personal information:

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6.1 All Users

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• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Download your health data in a portable format
• Opt-Out: Unsubscribe from marketing communications

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6.2 California Residents (CCPA)

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California residents have additional rights under the California Consumer Privacy Act:

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• Know what personal information is collected, used, and shared
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your privacy rights

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6.3 European Residents (GDPR)

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If you are in the European Economic Area, you have additional rights under GDPR:

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• Data portability
• Right to object to processing
• Right to restrict processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

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To exercise your rights, contact us at hello@oxyzen.ai

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7. Children's Privacy

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OxyZen is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

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8. International Data Transfers

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Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

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• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions for specific countries
• Compliance with Privacy Shield principles where applicable

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9. Third-Party Links and Services

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Our website and app may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying an in-app notification

Your continued use of OxyZen after changes are posted constitutes acceptance of the updated policy.

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11. Contact Us

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For privacy-related questions, concerns, or to exercise your rights, please contact us:

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OxyZen Medical Technology LLC
PA 15238
United States

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Email: hello@oxyzen.ai
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Phone: +1 646 989 3331

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Privacy Officer: privacy@oxyzen.ai

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We will respond to your request within 30 days of receipt.

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12. Consent

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By using the OxyZen device and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.

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